Frequently Asked Questions

Below you will find a comprehensive list of Frequently Asked Questions, or FAQs.

If you cannot find the answer you need, please simply call us on 01455 23 44 99, and a member of the team will be delighted to help you. Or you can raise a support ticket by clicking here.

After selecting the product/products visit the specific partner page where clear instructions can be found for setting up an account, where applicable. Some partners such as Plumb Center and Magnet Trade will require that you set up an account with them in order for you to get LNPG prices, whilst others simply need you to quote/show your membership card/number.

LNPG members will always achieve below trade prices from any of our partners, in most cases the saving is between 10-50%

Two answers:

1. The more properties that LNPG has – together with the membership numbers – the more leverage we have to negotiate better and better deals with our partners.

2. As part of our terms and conditions it is a responsibility of the member to advise us on the numbers of properties they own/represent. We have a sliding scale of membership fees, depending on how many properties you own/represent and membership acceptance is reliant on the honesty of the member.
We reserve the right to cancel any membership if we discover (via feedback from our partners) that this part of our terms and conditions is not being met by the member.

Please log in to the My Referrals section to view detailed help on this

The Landlords National Property Group exists to get a better deal for landlords when purchasing goods for refurbishment or repair of their properties see About us.

Subscribe to LNPG and (where necessary) download application forms  from the members’ area of our website. Complete and return the forms to the supplier. They will set up your account, applying our negotiated savings to your account, and then you can purchase directly from the supplier. For those suppliers not requiring accounts to be opened simply follow the instructions for how to purchase from them on the partner pages

LNPG has negotiated contract rates,  which are always below trade prices, that are just not available to the public.  Our members receive the lowest prices possible for high quality products.

LNPG has entered into agreements with all of its suppliers to provide preferential prices, below trade prices, to members. Each year we re-negotiate the prices with the manufacturers, and the price then remains fixed for the duration of the contract – usually this is for 12 months. The more members’ properties are registered with us, the better the deals we can negotiate when contracts come up for renewal. We are now a very large customer for many of our suppliers, so they are keen to maintain the relationship with LNPG.

Yes, most definitely. LNPG is constantly seeking to add complementary suppliers to provide a complete one stop shop for Landlords.

Our suppliers are both National and Regional. Regional suppliers are highlighted on our website accordingly with the extent of their geographical coverage. In addition, we continue to add further regional providers to build national coverage in certain specific areas.

Your membership card will normally be sent within 10 days of you joining LNPG, after you have fulfilled the requirements set out in the Terms and Conditions Section 2.3. This simply means that you need to register your properties’ delivery addresses with us.

Please go to the Members Area click on My Property Portfolio and follow the instruction there

We send a Welcome email to your registered email address within seconds of your payment clearing. Sometimes it may take longer. If you have not received your Welcome email within five minutes, please check your SPAM folder. Some email services, particularly Gmail, treat our email as SPAM.

As we mainly use email to contact you, we recommend that you add the following address to your Contacts or Safe Sender list: membership@lnpg.co.uk and newsletter@lnpg.co.uk .

Please click here to see a guide to adding an email address to your safe senders list for the most common email systems.

Questions ? Contact Us

01455 23 44 99

Email

Office opening hours:
Mon to Thu 9 am to 5:30 pm, Fri 9 am to 5 pm

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